Tentvloeren, a leading supplier of heavy-duty tent flooring, specialises in providing robust solutions for the fast-paced event industry. With a focus on metal frames and maintenance-free timber, they offer durable flooring solutions for various events.
Several years ago, Tentvloeren encountered a significant challenge – long delivery times for cutting. Particularly worsened by the pandemic, waiting times stretched up to fourteen days, resulting in lost time and customers. Given the urgent nature of orders in the event industry, this delay posed a severe threat to their business operations.
The breakthrough came when Peter, representing Tentvloeren, attended the Technishow in Utrecht and saw Swift-Cut’s CNC plasma table. Impressed by the machine’s demo at the fair, Peter recognised its potential to address their needs.
“We looked at other cutting machines, but they couldn’t deliver the same performance as the Swift-Cut. In our business, we have to cut specific profiles. So the machine had to meet certain requirements. The Swift-Cut was the only one to meet these requirements.”
Following the decision, Wouters’ technicians promptly installed the plasma table at Tentvloeren’s facilities. The installation process was complemented by comprehensive training, not only providing basic instructions but also giving valuable tips tailored to Tentvloeren’s unique operational situation.
Today, Tentvloeren relies heavily on their Swift-Cut Pro, surpassing their initial expectations. They have streamlined their design processes and enhanced overall efficiency.
Tentvloeren praises the accessibility of Wouters’ and Swift-Cut’s technicians, who readily assist with operational queries and troubleshooting. The utilisation of tools like Teamviewer for remote assistance further underscores Swift-Cut’s commitment to ensuring seamless operations for their clients.
Tentvloeren has now not only overcome their previous challenges of long delivery times but hey have also enhanced their operational efficiency and customer satisfaction.
“Our Swift-Cut gives us the speed we were missing!”